Polena Taupe Bag

Regular price 74,95€

Free returns within 31 days

Date de Livraison Estimée : 18 Mars - 20 Mars
🇫🇷 | Livraison gratuite en France
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1. Genuine leather bags

  • Cleaning: Use a soft, slightly damp cloth to remove dust and dirt. For a deeper clean, use a special leather soap.
  • Moisturizing: Apply a moisturizing leather cream or balm to prevent cracking.
  • Protection: Use a waterproofing spray to protect the leather from water and stains.
  • Tips: Avoid exposing the leather to excessive heat or prolonged direct light to preserve its suppleness.

2. Vegan leather bags

  • Cleaning: Wipe with a damp cloth and, if necessary, use a mild alcohol-free soap.
  • Care: Unlike leather, vegan leather does not require moisturizing. However, a specialized product can be applied to revive the shine.
  • Protection: Apply a waterproofing spray compatible with synthetic materials.
  • Tips: Avoid solvents or abrasive products that could damage the surface.

3. Suede bags

  • Cleaning: Use a special suede brush to remove dirt and straighten the fibers. For stains, use a suede eraser or a specific cleaner.
  • Protection: Apply a waterproofing spray to protect the suede from moisture and stains.
  • Tips: Store the bag in a dry place and use tissue papers inside to maintain its shape.

4. Fabric or canvas bags

  • Cleaning: Wash gently with warm water and a mild detergent. For delicate models, use a damp sponge.
  • Drying: Allow to air dry away from direct light.
  • Tips: Avoid machine washing unless the manufacturer explicitly states otherwise.

General advice

  • Storage: Reuse our fabric protective covers to protect them from dust.
  • Shape: Use pads or tissue paper to hold their shape.
  • Avoid: Overloading which can deform the bag or prematurely wear out the handles.

Have you changed your mind?
We will be happy to accommodate your return or exchange requests within 30 days of purchase, provided that the products have not been used and are in their original packaging.
To initiate a return or exchange, please contact us at maisonrivka@contact.com.

Returns and Exchanges Disclaimer:

Return Shipping Costs: Customers are responsible for return shipping costs. We will issue a return label via email and the cost will be deducted from your refund.

Tracking Numbers: If an order is returned to us, you must provide us with a tracking number to ensure proof of delivery. Refunds will not be issued until we receive the returned order.

Refunds: Refunds will be issued within 5-7 business days after receipt of the returned order. Please note: Refunds may take up to 10 business days to process depending on your bank.

You can ask us all your questions:

Via our contact us section which can be found in the menu.

By email: maisonrivka@contact.com

We ship to all countries in the world. Orders are shipped within 24 business hours. For more information, see the Shipping and Returns section on our website.

Free Returns

Free returns within 31 days for your complete satisfaction

Vegan Leather

Vegan alternatives available. Our vegan leather bags are specified in the description.

Secure Payment

Your data is protected according to European standards

Ecofriendly Delivery

Carbon neutral shipping on all orders.

Free Returns

Free returns within 31 days for your complete satisfaction

Vegan Leather

Vegan alternatives available. Our vegan leather bags are specified in the description.

Secure Payment

Your data is protected according to European standards

Ecofriendly Delivery

Carbon neutral shipping on all orders.

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