Large Leather Tote Bag

Regular price 74,95€
Color

Free returns within 31 days

Date de Livraison Estimée : 25 Septembre - 27 Septembre
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1. Genuine leather bags

  • Cleaning: Use a soft, slightly damp cloth to remove dust and dirt. For a deeper clean, use a special leather soap.
  • Moisturizing: Apply a moisturizing leather cream or balm to prevent cracking.
  • Protection: Use a waterproofing spray to protect the leather from water and stains.
  • Tips: Avoid exposing the leather to excessive heat or prolonged direct light to preserve its suppleness.

2. Vegan leather bags

  • Cleaning: Wipe with a damp cloth and, if necessary, use a mild alcohol-free soap.
  • Care: Unlike leather, vegan leather does not require moisturizing. However, a specialized product can be applied to revive the shine.
  • Protection: Apply a waterproofing spray compatible with synthetic materials.
  • Tips: Avoid solvents or abrasive products that could damage the surface.

3. Suede bags

  • Cleaning: Use a special suede brush to remove dirt and straighten the fibers. For stains, use a suede eraser or a specific cleaner.
  • Protection: Apply a waterproofing spray to protect the suede from moisture and stains.
  • Tips: Store the bag in a dry place and use tissue papers inside to maintain its shape.

4. Fabric or canvas bags

  • Cleaning: Wash gently with warm water and a mild detergent. For delicate models, use a damp sponge.
  • Drying: Allow to air dry away from direct light.
  • Tips: Avoid machine washing unless the manufacturer explicitly states otherwise.

General advice

  • Storage: Reuse our fabric protective covers to protect them from dust.
  • Shape: Use pads or tissue paper to hold their shape.
  • Avoid: Overloading which can deform the bag or prematurely wear out the handles.

If you wish to return or exchange a product, we will gladly fulfill your request within 30 days of your purchase, provided that the items are in their original condition, unused, and in their intact packaging.

To initiate a return or exchange procedure, please contact us by email at the following address: maisonrivkacontact@gmail.com

Return and Exchange Policy:

  • Return shipping costs: Return shipping costs are the responsibility of the customer. A return label will be sent to you by email, and the cost will be deducted from your refund amount.
  • Return Tracking: When returning an order to us, please provide us with a tracking number to ensure proof of delivery. No refund will be issued until we have received the returned product.
  • Refund timeframe: After receiving the returned item, the refund will be processed within 5 to 7 business days. However, please note that your bank may take up to 10 business days to finalize the processing of your refund.

We remain at your disposal for any further questions!

We are available to answer all your questions. Here's how to contact us:

  • Via our "Contact Us" section : You can find this option directly in the menu of our website.
  • By email : Send us a message to maisonrivkacontact@gmail.com and we will respond as soon as possible.

Don't hesitate to contact us, we're here to help!

Yes, we ship worldwide! No matter where you are, we'll make sure your order arrives as quickly as possible.

All orders are shipped within 48 business hours. For more details on our delivery options, please see the Shipping and Returns section on our website.

We remain at your disposal for any further questions!

Free Returns

Free returns within 31 days for your complete satisfaction

Vegan Leather

Vegan alternatives available. Our vegan leather bags are specified in the description.

Secure Payment

Your data is protected according to European standards

Ecofriendly Delivery

Carbon neutral shipping on all orders.

Free Returns

Free returns within 31 days for your complete satisfaction

Vegan Leather

Vegan alternatives available. Our vegan leather bags are specified in the description.

Secure Payment

Your data is protected according to European standards

Ecofriendly Delivery

Carbon neutral shipping on all orders.

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